Compare Ebsta vs Outlook Customer Manager

In our opinion, Ebsta CRM offers valuable automation software with a specialization in revenue intelligence. With the ability to connect seamlessly with Salesforce or HubSpot, Ebsta empowers businesses to forecast revenues accurately. Its automation capabilities streamline sales processes and enhance efficiency, while its focus on revenue intelligence provides valuable insights for decision-making.

We’ve reviewed Outlook Customer Manager and found it to be a convenient addition for teams already invested in the Microsoft ecosystem, particularly those using desktop computers, whether Mac or Windows. Its integration with Outlook means that managing customer relationships can happen seamlessly within the familiar email platform, streamlining workflows and communication.
Outlook Customer Manager’s key advantage lies in its integration within Outlook, allowing for a unified experience where emails, meetings, calls, and notes about customers are all accessible in one place. This level of integration facilitates a more organized and efficient approach to customer management, especially for teams that rely heavily on email communication.
While specific pricing details aren’t readily available online, the offer of a free trial provides an opportunity for businesses to test its capabilities and see how well it integrates with their existing processes without any initial investment.
However, the limitation to desktop deployment might be a drawback for teams that need the flexibility to manage customer relationships on the go. This desktop-only approach makes it essential for potential users to consider how it fits into their mobile work habits.
In essence, Outlook Customer Manager could be a valuable tool for businesses looking for a straightforward CRM solution that integrates closely with their email, provided the desktop-only deployment aligns with their operational needs.