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Best CRM Software for Network Marketing

Financial Services CRM Specialist
Author
Sarah Cruz
Financial Services CRM Specialist
Financial Services CRM Specialist
Biography
Sarah Cruz writes about customer relationship management solutions, bringing a deep understanding of the financial services industry. With a proven track record in wealth management and client relations, she provides helpful pointers on how CRMs can enhance client service, streamline workflows, and, ultimately, drive growth within the financial sector.
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Latest Update: Sep 16, 2024, 8:45 am
Network Marketing industry image
Latest Update: Sep 16, 2024, 8:45 am

In a Nutshell

As someone who’s explored different CRM systems, I’ve found a few that work really well for MLM or Network Marketing businesses. These tools help you manage your distributors, leads, and customers more easily, keep communication organized, and make it simpler to run your team, helping you succeed in network marketing.

5 Best CRM Software for Network Marketing Shortlist

Here are my top five CRM software choices made specifically for network marketing businesses. I reviewed these tools based on how well they help manage distributors, track leads, and streamline operations—key areas that are essential for success in network marketing.

  1. HubSpot CRM — Best for simplicity
    HubSpot’s intuitive design and free version make it perfect for network marketers looking for an easy-to-use CRM with powerful features.
  2. Zoho CRM — Best for overall customization
    Zoho offers extensive customization options, making it ideal for MLM businesses that need tailored workflows and reports.
  3. Keap (Infusionsoft) — Best for automation
    Keap stands out for its automation tools, making it a top choice for MLM businesses that want to streamline tasks and communication.
  4. Pipedrive — Best for visual sales pipeline
    Pipedrive’s visual sales pipeline helps MLM marketers easily track leads, distributors, and sales with a simple, affordable solution.
  5. Folk CRM — Best for winning deals with real relationships
    Folk CRM can do your customer relationship management without overcomplicating it.

Why You Need CRM for Network Marketing

CRM systems are essential for network marketing and MLM businesses. They help manage complicated distributor networks, organize leads, and keep track of customer relationships.

Without a good CRM, MLM businesses may have trouble managing distributors and clients. This can lead to missed opportunities or difficulties in handling sales and deals. A CRM can bring all these important tasks together in one place, making it easier to run a network marketing business.

A good CRM brings all your data together, automates tasks, and helps you track both distributors and customers. It makes managing leads and following up easier, leading to smoother business operations, better efficiency, and improved communication. It also gives you important insights into your MLM performance, helping you make smart, data-driven decisions.

In my opinion, if you want a successful MLM business, you really can’t do without CRM software for MLM.

Key Features for the Best Network Marketing CRM Software

Selecting the best CRM for network marketing and MLM businesses requires specific features that cater to the unique structure of these industries. Based on my experience, these are the most important ones:

  • Track Commission: For commission-based marketing networks, it’s essential to have a CRM that can track the commissions of their sales reps.
  • Lead management: Good MLM crm software should streamline lead tracking, from source identification to follow-up actions, helping network marketers manage prospects more efficiently.
  • Distributor relationship management: Managing distributors is essential for MLM success. The CRM should allow you to track distributor performance, recruitment, and team progress across multiple levels.
  • Automation: Automating repetitive tasks, such as sending follow-up emails or reminders, can save significant time. Look for customizable workflows that suit your MLM business structure.
  • Multi-level tracking: MLM businesses need to manage multiple levels within their network. The CRM must allow you to track distributors, sales, and performance at every level of your multi-level marketing structure.
  • Communication tools: Integrated email (Gmail, Outlook) and messaging systems ensure easy communication with distributors and clients, helping you stay on top of important interactions.
  • Track Commission: For commission-based marketing networks, it’s essential to have a CRM that can track the commissions of their sales reps.

Here’s my detailed analysis of the top five CRM platforms specifically designed for network marketing and MLM businesses. Each solution has been thoroughly tested, and I’ll highlight why they stand out in the MLM space.

Top 5 Best CRM Software for Network Marketing

1

Hubspot Sales Hub

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Hubspot logo
5
5
Starts at $45 per user per month
Hubspot Crm home page screenshot

Why We Like It:
HubSpot CRM’s user-friendly interface makes it perfect for network marketers and MLM businesses who need to start managing clients and distributors quickly without a steep learning curve. HubSpot now offers a beginners package for only $20 per users, which gives you excess to all 6 hubs.

Most Important Network Marketing Features:

  • Simple lead management tools.
  • Built-in email templates for automated communication with prospects and distributors.
Pros & Cons

Pros

  • Free version available with solid features.
  • Easy-to-use interface suitable for small businesses.
  • Strong marketing automation tools.

Cons

  • Limited advanced features in the free version.
  • Less customization compared to competitors.
2

Zoho CRM

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Zoho CRM Logo
4.7
4.7
Starts at $16 per user per month
zoho crm easy to grow screenshot

Why We Like It:
Zoho CRM offers robust customization features, making it suitable for MLM businesses. You can easily tailor workflows, reports, and dashboards to fit your business structure, no matter how complex your network marketing model is.

Most Important Network Marketing Features:

  • Multi-level lead and distributor tracking.
  • Customizable automation for repetitive tasks, such as follow-ups and notifications.
Pros & Cons

Pros

  • Highly customizable for MLM businesses.
  • Affordable pricing for small and medium enterprises.
  • Strong automation capabilities.

Cons

  • Can be overwhelming for beginners due to its wide range of features.
  • Some advanced features require additional add-ons.
Keap crm logo
4.6
4.6
Starts at $159 per user per month
keap-crm-features-img

Why We Like It:
Keap excels in marketing automation, allowing MLM businesses to automate everything from lead follow-ups to distributor onboarding. Its powerful automation features can save network marketers hours of repetitive work.

Most Important Network Marketing Features:

  • Comprehensive marketing automation tools for email campaigns and tasks.
  • CRM built-in with invoicing and e-commerce integrations, making it a full-featured solution for MLM businesses.
Pros & Cons

Pros

  • Excellent automation capabilities, ideal for scaling MLM businesses.
  • Easy-to-set-up campaigns and workflows.
  • E-commerce and invoicing integrations.

Cons

  • Pricing can be steep for small businesses.
  • There’s a learning curve for new users.
4

Pipedrive

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Pipedrive logo
4.5
4.5
Starts at $16 per user per month
Pipedrive Homepage screenshot

Why We Like It:
Pipedrive’s visual sales pipeline is perfect for MLM businesses that prefer a simple, visual way to track leads, distributors, and sales performance. It’s an affordable and straightforward solution for growing network marketing teams.

Most Important Network Marketing Features:

  • Visual pipeline for tracking lead and distributor progress.
  • Drag-and-drop functionality for easy deal management.
Pros & Cons

Pros

  • Intuitive, easy-to-use interface.
  • Great for tracking sales processes visually.
  • Affordable pricing, especially for smaller MLM teams.

Cons

  • Limited advanced features for large MLM businesses.
  • Not ideal for companies with complex needs.
5

Folk CRM

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folk crm logo
4.3
4.3
folk crm homepage img

Why We Like It:

Folk CRM is perfect for small to mid-sized MLM businesses, offering a user-friendly interface to manage leads, automate follow-ups, and organize communication. It’s especially effective for online outreach on platforms like LinkedIn, Instagram, and X, making social media networking easier and more efficient.

Most Important Network Marketing Features:

  • Simple and intuitive lead management tools.
  • Automated follow-ups and task reminders to stay on top of distributor and customer relationships.
  • Seamless social media outreach, perfect for connecting with leads on platforms like LinkedIn, Instagram, and X.
  • Easy collaboration and team management features.
Pros & Cons

Pros

  • Easy to use, with minimal learning curve.
  • Great for online outreach and networking on social media.
  • Ideal for smaller MLM businesses or teams.
  • Effective tools for tracking distributors and customers.

Cons

  • Lacks advanced customization options for larger MLM structures.
  • Limited integration with third-party software compared to more enterprise-focused CRMs

Considerations for Small vs. Large Companies

Small and large MLM businesses have different CRM needs. For small businesses, affordability, ease of use, and basic features like lead management and automation are essential. Systems like HubSpot and Zoho CRM are excellent for their simplicity and budget-friendly options.

Large MLM businesses, however, require more advanced features like scalability, customization, and detailed analytics. Solutions like Salesforce and Keap are ideal for large teams, offering advanced features and integrations to handle complex distributor networks and lead management across multiple levels.

Conclusion

Choosing the right CRM for your MLM or network marketing business is key to managing leads, distributors, and customers effectively. Based on my hands-on experience, I recommend Zoho CRM, HubSpot CRM, Keap, Pipedrive, and Folk CRm as the best options for MLM businesses.

Each offers unique features tailored to both small and large companies, ensuring a suitable CRM solution for every network marketing business size.