Bixpand CRM Full Review for Small Businesses in 2024
My Verdict
- Intuitive interface
- Mobile CRM
- Unlimited contacts
- Affordable
- Robust CRM features
- Automation and AI features
- GDPR compliant
- No free trial
- Scalability
- Bixpand branding on lower-tiered plans
Pricing
Starter
Growth
No Branding
Integrations
Recommended by our experts
What Does Bixpand CRM Do?
Bixpand is an all-in-one marketing platform that includes robust CRM functionality. It includes features to help with lead generation, sales, workflow management, and marketing in one centralized software platform.
Bixpand CRM also includes AI functionality that helps you streamline numerous processes. You can use the AI to help schedule appointments and respond to leads. The tool also contains useful automation features. You can easily create automated workflows and email marketing campaigns in Bixpand.
Another standout feature of Bixpand is that the CRM is GDPR compliant. Staying compliant with privacy laws such as GDPR is essential in this modern age, where data is a commodity and personal information is valuable.
Now that we better understand what Bixpand is about, let’s take a closer look at CRM and its usefulness.
Key Features of Bixpand
Bixpand offers numerous features to help streamline leads, marketing, sales, business insights, and reputation. Let’s explore some of the key features of Bixpand CRM.
BixBox
BixBox is a useful single window feature that’s unique to Bixpand CRM. From this dashboard, marketers and sales teams can collaborate with leads within a single window. This makes it faster and much simpler to manage your interactions.
From BixBox, your team can send emails, connect to social media, send and receive text messages, make and record calls, and set up appointments. BixBox stands out as one of the most popular features of Bixpand.
Contact Management
Bixpand also offers very useful contact management features that small businesses would find useful. Your teams can store and access all contact information and related activities from a single unified interface. You can easily track calls, tasks, notes, emails, and deals from this interface.
From this dashboard, it’s easy to manage the entire lifecycle of a lead, from the moment they show interest until the sale is completed. You can also easily import your existing lead list to manage any past contacts from the same CRM.
With Bixpand’s contact management features, you’re also able to segment your contacts using tags and sourcing. This is especially useful when assigning leads or for personalized marketing or communication campaigns.
Available Integrations
Bixpand CRM offers businesses the following integrations:
- Google Calendar
- Office 365
- PayPal
- Stripe
- Twilio
Pricing Plan
Bixpand offers three pricing plans depending on your needs. Each of their plans includes a 14-day free trial for users to test the software. Now, let’s take a look at their plans in more detail.
Starter Plan
The Starter Plan is $14.99/user/month. However, if you pay annually, you receive a small discount, which comes to $12.50/user/month.
This plan includes the following features:
- Lead Central
- CRM
- Marketing Central
- Sales Central
- Reputation Central
- Insights Central
- 5,000 Contacts Limit
- 7,500 Emails
- 10GB Storage
Growth Plan
The Growth Plan is $39.99/user/month. However, if you pay annually, you receive a small discount, which works out as $37.50/user/month.
This plan includes the following features:
- Lead Central
- CRM
- Marketing Central
- Sales Central
- Reputation Central
- Insights Central
- Unlimited Contact Limit
- 15,000 Emails
- 100 Text/SMS
- 20GB Storage
- 100 Credits and Phone Verification
- Calls and Call Recording
- Email Verification
Growth Plan – No Branding
Finally, there’s the Growth Plan that removes all of the Bixpand.ai branding elements. This plan is $49.99/user/month, and when you buy the subscription annually, you only pay $45/user/month.
Is Bixpand CRM Easy to Use?
Bixpand is an easy CRM to use. Despite its robust features, the user interface is well-designed and intuitive. This makes navigating and finding the information or features you need much easier. Users with little to no experience with CRM software might have to be patient when learning to use the tool, but the features are well worth it.
The tool has received awards that attest to its performance. See below some of the awards given to Bixpand by G2:
- High Performer – Summer 2023
- High Performer – Spring 2023
- High Performer – Fall 2023
Which Companies Work with Bixpand?
Several companies work with Bixpand. Among these businesses, you’ll find:
- Assured
- DF Enterprise
- EvolveFlex Finance Group
- Juntrax
- Laura van Schyndel
Last Thoughts
Bixpand is a great CRM for small businesses. The tool offers robust features that include marketing, automation, and AI. The tool is also still being improved by developers, meaning users who start using it now may get even more value.