A Detailed 2024 Guide on Using NetHunt: My Personal Experience
My Verdict
- Provides impeccable Gmail and Google Workforce integration
- Enables omnichannel communication from various channels
- Offers flexible pricing plans for users
- Limited integrations on the Basic Plan
- No phone customer support
Pricing
Basic
Basic Plus
Business
Business Plus
Advanced
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What Does NetHunt CRM Do?
NetHunt is a customer relationship management system that provides sales automation capabilities to sales experts. These tools assist in lead management, monitoring sales progress, nurturing customer relations, and increasing conversions. Thanks to automated streamlining and structuring of business data, companies can save time and cost on business operations.
The CRM integrates with Google Workspace, enabling timely and accurate data updates based on Gmail communications. It collects and updates customers’ contacts from the Gmail calendar of events. Any information shared with and with a client on Gmail is attached to the customer’s profile in the CRM system, which I think makes it easy to build accurate reports from business data.
NetHunt also provides a systematic tracking system for the company’s sales activity. This makes it easier for me to identify the critical business metrics performing poorly and the best ones. The system’s automated lead generation allows salespeople to act promptly on potential leads, hence a faster conversion.
The centralized data enables a simplified overview of sales and accurate sales forecasts. The CRM also provides businesses with reports based on the sales process over a given period.
The CRM offers various customer relationship management solutions to different businesses. From my testing, NetHunt has CRM solutions for digital agencies, marketing teams, SaaS, startups, real estate, and small businesses.
Key Features Of NetHunt CRM
I’ve found that NetHunt is equipped with various key features that enhance a company’s business operations and customer relationship management.
Gmail Integration
NetHunt uses Gmail Integration as one of its core integrations. The integration allows businesses to have a more organized customer base by providing centralized and automatically updated customer data. Businesses can create an effective sales pipeline using Gmail Integration. They can add leads, track their progress, and create customized sales pipelines based on products and services.
Data collection automation and Gmail integration save time and operational costs. Drip campaigns are set to nurture potential leads, while email conversations are automatically linked to a customer’s CRM profile. I’ve found that the company can draft marketing emails using email templates with customized fields.
Gmail integration facilitates faster email tracking. The company knows when the leads open the emails, which provides valuable insights to the sales team. Additionally, the company can create automated email sequences to ensure continuous communication with clients.
Sales Automation
The sales automation feature on NetHunt instantly captures web data from leads and updates it in the CRM’s database. Key custom information collected from the webforms includes first and last name, phone number, referring page, landing page, email address, newsletter subscription, company name, etc.
Lead nurturing is enabled by creating automatic email sequences that engage customers and prospects. The automated emails are customized based on the prospect’s needs and buying journey.
Linking email conversations to customers’ profiles ensures all the contact information is updated and accessible. I’ve found that this provides valuable insights about the sales process and the lead position. The sales automation feature helps in updating the various stages of the lead. The system changes the lead from “New” to “Negotiating” when prospects respond to the drip campaign.
Automated alerts in the function ensure the sales team has timely updates on the customer or lead. The notifications are customizable and scheduled based on the company’s preference. Sales automation automates all the tasks performed by the sales team.
The system has automated redefined sales tasks like completing user tasks for a lead, qualifying the lead, scheduling a follow-up call with them, etc., all impressive to me.
Omni-Channel Communication
NetHunt offers the best communication capabilities for CRMs by providing an omnichannel communication functionality. Companies can employ various sales platforms and integrate communication into the NetHunt CRM. Every conversation and information between the customer and the company is tied to the customer’s profile on the CRM.
Some popular communication channels NetHunt collects information from include emails, phone calls, online chats, messengers, and social media.
An image of NetHunt’s payment plans
Pricing Plan
Nethunt has five primary plans for its customers. The pricing plan is based on monthly or per-user billing. The payment plan allows businesses to pick the payment most suitable for their budget.
| Basic ($30 per user or monthly) | Basic Plus ($42 per user or monthly) | Business ($60 per user or monthly) | Business Plus ($84 per user or monthly) | Advanced ($120 per user or monthly) |
| CRM essentialsBasic customizationConnects with one messenger accountBasic supportBasic emailing featuresGoogle Contacts SynchronizationIntegration with Google Workspace and Gmail | Everything offered in the Basic plan +,Mass email campaignsPersonal messengersExtra folders and viewsExtra customized rolesWhatsApp integration unlocked | Everything provided in the Basic Plus plan +,Sales automationReportsLinkedIn integrationCustom SMTPAPI AccessVoIP integrationsEmail sequences | Everything provided in Business Plan +,Extra automated workflows and operationsAdditional API callsExtra customized rolesExtra email campaignsRemoval of the NetHunt CRM logo on web forms | Everything offered in Business Plus +,More automated business operations and workflowsAdditional email campaignsMore support hoursUnlimited API callsLimitless messengers’ connectionsUnlimited folders and views |
Customers have the option of making monthly or annual payments. Annual payments attract a 20% discount on all pricing plans.
- Basic: $24 per user or monthly.
- Basic Plus: $34 per user or monthly
- Business: $48 per user or monthly
- Business Plus: $68 per user or monthly
- Advanced: $96 per user or monthly
NetHunt doesn’t have a free plan, but I see that customers can learn more about the CRM by opting for the 14-day trial version at no cost. CRM doesn’t provide customized pricing plans for companies, but it provides technical and professional advice on the best pricing plan for one’s business based on size, CRM needs, and objectives.
Is NetHunt CRM Easy to Use?
NetHunt CRM has a simple user interface. The CRM is accessible via a web version and a mobile application. The two platforms feature various navigation bars that direct the users to multiple critical pages on the CRM. New users have plenty of resources on the platform to guide them on how to optimize the CRM for their businesses.
Notable resources provided by NetHunt to help customers in training and onboarding processes include:
- NetHunt Blog
- Webinars
- Guides
- Help Center
- YouTube Channel
- Customer Stories
- User Community
- CRM Newsletter
- Customer Support Program
- On-demand Demo
- API
Additionally, the customers can contact customer support for extra support. Customer support provides two critical options for clients that I thought were useful: Talk to Customer Success or Talk to Tech Support. They are provided customized solutions based on their queries and information collected from their interaction.
NetHunt also offers frequent updates on “What’s in Development?”. It covers the latest features, functions, and integrations added to the system, with a detailed guide on how customers can use them. I feel like this is a fantastic section.
Available Integrations
NetHunt provides impeccable integration with Gmail. However, CRM doesn’t limit its integration to Google Workspace users. The following applications are integrated into the NetHunt CRM.
- Gmail
- Google Workspace
- Looker (Google Data) Studio
- Google Contacts
- Intercom
- Facebook Messenger
- Telegram
- Viber
- Stream Telecom
- Ringostat
- Slack
I found that users on the Basic Plan enjoy a few integrations: Zapier, Messenger, Gmail, Google Workforce, and Make Integrations. More integrations are obtainable on the more costly pricing plans.
Which Companies Work With Nethunt?
In my opinion, NetHunt has proven to be a reliable CRM for businesses in various sectors. Some of the companies that continue to enjoy enhanced productivity from CRM include:
- Web-systems Solutions – Ukraine
- 100systems – Ukraine
- Powerglide – New Zealand
- OneThreeOneFour – Singapore
- Mind the Product – United Kingdom
Suitability Assessment
Choose NetHunt’ if:
- You need omnichannel communication capability.
- Information shared during customer interaction is collected and organized in the customer’s profile on the CRM.
- Your sales team needs curtsied solutions and recommendations to clients based on their updated information
- You need a CRM that’s suitable for small, medium, and large companies.
- You need various pricing plans that are ideal for the size and employee size of the company.
- If you are a digital agency, startup, SaaS, real estate company, small business, or e-commerce platform.
Avoid NetHunt if:
- Your company doesn’t use Gmail services.
- You are a company focusing more on social media marketing
- The CRM provides impeccable email marketing capabilities, but with social media platforms, it only enables communication.