Compare Bigin by Zoho CRM vs Freshsales

We were intrigued by Bigin by Zoho CRM for its straightforward approach to CRM, tailored specifically for small businesses. With a starting price of just $7 per user per month and a free trial available, it’s an accessible option for those just starting out or looking to streamline their sales processes without the complexity often associated with more comprehensive CRM systems.
Bigin stands out for its user-friendly design and essential CRM functionalities, making it a perfect fit for smaller teams that need effective customer management without the overhead. Its simplicity and affordability are key attractions, offering the core features necessary for managing contacts, deals, and pipelines efficiently.
However, we recognize that Bigin might not be the best fit for larger companies in need of advanced CRM capabilities and custom reporting. Its focus on simplicity and the essentials means it might lack the depth required by more complex organizations with extensive customization and deep analytics needs.
In our view, Bigin by Zoho CRM fills a specific niche in the CRM market, providing a streamlined and cost-effective solution for small businesses looking to get started with CRM. It’s an excellent entry point, offering ease of use and essential features, supported by the flexibility of a free trial to test its suitability for your business needs.

After exploring the basic free trial features of Freshsales, we’ve uncovered several aspects that stand out, making it an appealing choice for a wide array of businesses. With plans commencing at $15 per user per month, Freshsales presents itself as an accessible CRM solution, adaptable to the needs of businesses ranging from small startups to large enterprises.
One of the most compelling features of Freshsales is its mobile deployment capability, which ensures that sales teams can access vital customer data and manage their sales activities on the go. This level of accessibility is particularly beneficial in today’s fast-paced business environment, where mobility can significantly enhance productivity and responsiveness to customer needs.
Furthermore, Freshsales is designed to cater to businesses of all sizes, offering scalability and a range of features that can accommodate the growing complexities of expanding organizations. Its intuitive interface, combined with powerful sales automation, analytics, and AI-driven insights, makes it a versatile tool that can streamline sales processes and improve customer engagement across various industries.
In summary, our trial of Freshsales’ basic features revealed a CRM platform that not only offers affordability and mobility but also the scalability necessary to support businesses at different stages of growth. Its user-friendly design, coupled with advanced functionalities, positions Freshsales as a strong contender for companies looking to enhance their sales efficiency and customer relationship management.