Compare Bigin by Zoho CRM vs Thryv

We were intrigued by Bigin by Zoho CRM for its straightforward approach to CRM, tailored specifically for small businesses. With a starting price of just $7 per user per month and a free trial available, it’s an accessible option for those just starting out or looking to streamline their sales processes without the complexity often associated with more comprehensive CRM systems.
Bigin stands out for its user-friendly design and essential CRM functionalities, making it a perfect fit for smaller teams that need effective customer management without the overhead. Its simplicity and affordability are key attractions, offering the core features necessary for managing contacts, deals, and pipelines efficiently.
However, we recognize that Bigin might not be the best fit for larger companies in need of advanced CRM capabilities and custom reporting. Its focus on simplicity and the essentials means it might lack the depth required by more complex organizations with extensive customization and deep analytics needs.
In our view, Bigin by Zoho CRM fills a specific niche in the CRM market, providing a streamlined and cost-effective solution for small businesses looking to get started with CRM. It’s an excellent entry point, offering ease of use and essential features, supported by the flexibility of a free trial to test its suitability for your business needs.

We’ve reviewed Thryv and noted that it’s particularly well-suited for small businesses, offering a range of features that cater to their unique needs, though it may not be the ideal choice for mid-market and enterprise-level companies. Thryv emphasizes ease of use and efficiency, with tools designed to streamline customer interactions, manage appointments, and handle digital marketing efforts, all from one platform.
One point to consider is Thryv’s lack of a desktop application for Mac, which could be a limiting factor for businesses that predominantly use Mac environments. This might necessitate adaptations in workflow or reliance on web-based access for those users.
Thryv’s pricing structure is customized, which means businesses can request a quote tailored to their specific requirements. This approach allows for flexibility in choosing only the features that are necessary, potentially making it a cost-effective solution for smaller businesses looking to manage their operations more effectively without the overhead of unnecessary functionalities.
Overall, Thryv presents itself as a practical solution for small businesses seeking to improve their operational efficiency and customer engagement through a comprehensive, all-in-one platform. Its focus on simplicity and the tailored pricing model make it an attractive option for those just beginning to integrate digital solutions into their business processes.