Compare Cloudbeds vs Outlook Customer Manager

Cloudbeds CRM stands out as an award-winning hospitality management software, essential for every hotel. From payment processing to rate checking and flexible inventory management, Cloudbeds offers a comprehensive suite of features essential for hotel operations. As firm believers in its value, we strongly advocate for Cloudbeds as indispensable software for every hotel.
However, what truly elevates Cloudbeds in our eyes is its remarkable booking engine. This feature seamlessly transforms any hotel website into a high-performing booking channel, reducing dependence on third-party platforms like booking.com.

We’ve reviewed Outlook Customer Manager and found it to be a convenient addition for teams already invested in the Microsoft ecosystem, particularly those using desktop computers, whether Mac or Windows. Its integration with Outlook means that managing customer relationships can happen seamlessly within the familiar email platform, streamlining workflows and communication.
Outlook Customer Manager’s key advantage lies in its integration within Outlook, allowing for a unified experience where emails, meetings, calls, and notes about customers are all accessible in one place. This level of integration facilitates a more organized and efficient approach to customer management, especially for teams that rely heavily on email communication.
While specific pricing details aren’t readily available online, the offer of a free trial provides an opportunity for businesses to test its capabilities and see how well it integrates with their existing processes without any initial investment.
However, the limitation to desktop deployment might be a drawback for teams that need the flexibility to manage customer relationships on the go. This desktop-only approach makes it essential for potential users to consider how it fits into their mobile work habits.
In essence, Outlook Customer Manager could be a valuable tool for businesses looking for a straightforward CRM solution that integrates closely with their email, provided the desktop-only deployment aligns with their operational needs.