Compare Outlook Customer Manager vs Vendasta

We’ve reviewed Outlook Customer Manager and found it to be a convenient addition for teams already invested in the Microsoft ecosystem, particularly those using desktop computers, whether Mac or Windows. Its integration with Outlook means that managing customer relationships can happen seamlessly within the familiar email platform, streamlining workflows and communication.
Outlook Customer Manager’s key advantage lies in its integration within Outlook, allowing for a unified experience where emails, meetings, calls, and notes about customers are all accessible in one place. This level of integration facilitates a more organized and efficient approach to customer management, especially for teams that rely heavily on email communication.
While specific pricing details aren’t readily available online, the offer of a free trial provides an opportunity for businesses to test its capabilities and see how well it integrates with their existing processes without any initial investment.
However, the limitation to desktop deployment might be a drawback for teams that need the flexibility to manage customer relationships on the go. This desktop-only approach makes it essential for potential users to consider how it fits into their mobile work habits.
In essence, Outlook Customer Manager could be a valuable tool for businesses looking for a straightforward CRM solution that integrates closely with their email, provided the desktop-only deployment aligns with their operational needs.

We’ve explored Vendasta and found it to be particularly geared towards agencies and larger teams, with its features and pricing structure not ideally suited for solopreneurs or freelancers. Starting at $79 per user per month, Vendasta positions itself as a premium solution in the market, offering a comprehensive suite of tools designed to support businesses in scaling their operations, managing client relationships, and delivering digital solutions.
A notable aspect of Vendasta is its focus on serving as an end-to-end platform for companies that provide digital products and services to local businesses. This includes a wide array of features from marketing automation and online reputation management to customer relationship management and sales pipeline tools.
However, it’s important to note that Vendasta does not currently offer dedicated mobile apps for iOS or Android, which could limit the flexibility and accessibility for teams that rely heavily on mobile devices for business operations. This absence of mobile deployment options may necessitate a more desktop-centric approach to using the platform, which could be a consideration for businesses that value mobility.
In summary, Vendasta offers a robust and diverse set of tools tailored for agencies and larger teams looking to streamline their service delivery and enhance their digital offerings. Its comprehensive platform and premium pricing reflect its aim to provide an all-in-one solution for businesses in the digital space, though the lack of mobile support may require adaptation in workflow for some users.