Compare Copper CRM vs Outlook Customer Manager

Copper CRM immediately stood out to us for its seamless Google Workspace integration, making it an instant hit for teams already in the Google ecosystem. With pricing starting at $23 per user per month, Copper offers an accessible entry point for businesses of all sizes.
Its standout feature, the deep integration with Google Workspace, allows for an incredibly smooth workflow, effectively turning your Gmail into a powerful CRM tool. This level of integration is a significant plus for businesses looking to minimize the friction of adopting new software, ensuring a more intuitive user experience.
Additionally, Copper CRM impresses with its focus on simplicity and user-friendliness, without sacrificing powerful CRM functionalities. It’s especially appealing to those who prefer a straightforward, no-fuss approach to CRM, without the need for extensive training or a steep learning curve.
In essence, Copper CRM is an ideal solution for businesses seeking to enhance their efficiency and customer relationships within the familiar Google Workspace environment.

We’ve reviewed Outlook Customer Manager and found it to be a convenient addition for teams already invested in the Microsoft ecosystem, particularly those using desktop computers, whether Mac or Windows. Its integration with Outlook means that managing customer relationships can happen seamlessly within the familiar email platform, streamlining workflows and communication.
Outlook Customer Manager’s key advantage lies in its integration within Outlook, allowing for a unified experience where emails, meetings, calls, and notes about customers are all accessible in one place. This level of integration facilitates a more organized and efficient approach to customer management, especially for teams that rely heavily on email communication.
While specific pricing details aren’t readily available online, the offer of a free trial provides an opportunity for businesses to test its capabilities and see how well it integrates with their existing processes without any initial investment.
However, the limitation to desktop deployment might be a drawback for teams that need the flexibility to manage customer relationships on the go. This desktop-only approach makes it essential for potential users to consider how it fits into their mobile work habits.
In essence, Outlook Customer Manager could be a valuable tool for businesses looking for a straightforward CRM solution that integrates closely with their email, provided the desktop-only deployment aligns with their operational needs.