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Home >> How to Cancel Keap Subscription

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How to Cancel Keap Subscription

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Stephen Jones
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Stephen Jones BestCRMSoftware Author
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Stephen Jones is a seasoned Customer Relationship Management (CRM) professional with over 7 years of experience in the field. Throughout his career, he has helped businesses of all sizes implement and optimize their CRM systems to drive sales growth, improve customer satisfaction, and streamline operations. Stephen is passionate about sharing his CRM expertise and insights through insightful blog posts and articles.
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Anna Rodriguez BestCRMSoftware Author
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Anna Rodriguez
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Anna Rodriguez BestCRMSoftware Author
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Anna Rodriguez is a CRM consultant with 4 years of experience in helping businesses across various industries select, implement, and manage their CRM systems. She is skilled in CRM system customization, data migration, and user adoption strategies. Anna is passionate about helping businesses unlock the full potential of their CRM systems and fostering a customer-centric culture within organizations. She constantly keeps on top of the newest industry trends and holds a Bachelor's degree in Information Technology.
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Latest Update: Jul 25, 2024, 2:18 pm
How to cancel keap subscription
Latest Update: Jul 25, 2024, 2:18 pm

Keap is a Customer Relationship Management (CRM) and marketing automation software solution primarily targeted towards small businesses and entrepreneurs. Keap provides tools to help businesses manage their contacts, automate marketing campaigns, track leads, and streamline sales processes. 

Users may cancel Keap subscriptions due to changing business needs, budget constraints, dissatisfaction with features or support, or transitioning to alternative solutions better suited to their requirements. Let’s understand the process to cancel Keap subscription. 

Request Keap Cancellation 

Here’s the step-by-step guide to requesting Keap cancellation. 

Step 1

To get started, click on your profile picture on the lower left side and then tap on the Settings icon displayed in the top right corner. 

keap settings menu screen

Step 2

Select My Account and select the option to cancel the subscription.  

my account settings menu img

Step 3

Then, fill in the cancellation form to complete the process. 

Tips & Tricks Small Business May Consider

Small business organizations may consider the following tips while unsubscribing Keap products.

  • Check for any early termination fees or contractual obligations. Contact the Support center for clarification.
  • Plan your cancellation well in advance to avoid being charged for another billing cycle. Contact Keap via email for billing-related queries.
  • Download and save any important data or contacts stored in Keap before canceling. IT will help you to keep your data organized after cancellation.
  • Inform your team members and stakeholders about the cancellation via email to avoid disruption during business hours.
  • Have a strategy in place for migrating to a new CRM or marketing automation platform for growth.
  • Reach out to Keap’s customer support for assistance with the cancellation process and any questions you may have.
  • Keep records of your cancellation confirmation and any correspondence with Keap support.
  • Whether you are a big or a small business, ensure that automatic payments are turned off to prevent unexpected charges.
  • Confirm the cancellation and verify that you no longer have access to Keap’s services. Contact the toll-free number during business hours for assistance.
  • Provide feedback regarding your reasons for canceling to help them improve their services.
  • Research and evaluate alternative solutions that better align with your business needs before canceling.

Wrapping Up!

In conclusion, canceling a Keap subscription requires careful consideration and planning. By adhering to the steps mentioned above, users can follow the process smoothly to ensure minimal disruption to their business operations.