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Review of Floww.ai CRM for Simple Usability in 2025

Name: Floww.ai
Brand: Floww.ai

Author

Anna Rodriguez

CRM Expert

Biography

Anna Rodriguez is a CRM consultant with 4 years of experience in helping businesses across various industries select, implement, and manage their CRM systems. She is skilled in CRM system customization, data migration, and user adoption strategies. Anna is passionate about helping businesses unlock the full potential of their CRM systems and fostering a customer-centric culture within organizations. She constantly keeps on top of the newest industry trends and holds a Bachelor's degree in Information Technology.

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Factcheck By:

David Lee

CRM Strategist and Speaker

Biography

David Lee brings over 3 years of CRM experience to the table, with a proven track record of success in helping businesses leverage technology to achieve their customer relationship goals. He is a data-driven CRM strategist with a keen understanding of how to utilize CRM systems to gain actionable customer insights and personalize customer interactions. David is a regular contributor to industry publications and frequently speaks at CRM conferences, sharing his knowledge and best practices with the CRM community. He holds a Master's degree in Business Administration (MBA) with a specialization in Marketing.

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Latest Update: Jul 10, 2024, 3:17 pm

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My Verdict

I found Floww.ai to be a very easy CRM to use. The onboarding process was simple, and I could start using the tool fairly quickly after reaching out to the sales team. The user interface has an intuitive design and the dashboards made it easy to find the information I needed. The automated workflows offered robust and flexible features that I could adjust to my needs. All-in-all, a great beginner CRM.

Pros

Easy to use
Robust feature set
AI and automation
Affordable

Cons

Outdated interface
Slow at times
No free version or trial
Need to contact provider for pricing

Free plan available

Subscription Price

Available upon request

Integrations

50+ apps

Expert Review

4.5/5

Visit website

Ease of Use

Easy to use with a slight learning curve

24/7 Support

Mobile App

Yes, Android and IoS

Cancellation period

No cancellation period

Integrations

CallRail

SegMetrics

Truto

Privy

Workato

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What Does Floww.ai Do?

Floww.ai is an intuitive CRM specifically developed for B2C and B2B2C businesses across various industries. The software is AI-powered to boost the productivity and efficiency of your sales teams. Fast-growing companies in the education, healthcare, financial services, IT services, real estate, retail, and consumer tech industries favor Floww.ai.

While most general CRMs are developed for B2B use cases, Floww.ai is unique in that it caters to B2C and B2B2C companies. This versatility means that the tool seamlessly handles the higher velocity and volume of sales these businesses require.

Floww.ai has also received numerous awards from G2 for its CRM software. These awards include:

Easiest to Use, Enterprise, Winter 2024
Most Implementable, Enterprise, Winter 2024
Best Relationship, Enterprise, Winter 2024
High Performed, Asia Pacific, Winter 2024

Now, let’s take a closer look at the software as we review Floww.ai.

Key Features of Floww.ai

Floww.ai has a number of useful features for businesses. These key features include:

Flexible Pipelines

With Floww.ai, you can easily create flexible and customized pipelines and workflows to match your business processes. These pipelines can also be automated, and you can easily set triggers to send emails and messages or have a salesperson follow up when certain conditions are met.

By optimizing your workflows through Floww.ai, your teams can automate repetitive tasks like sending welcome emails or order confirmations. You can also schedule reminders and follow-ups to guarantee that your sales team never misses an appointment or call with clients.

floww crm webinar registration screenshot

Custom Metrics

One of the highlights of Floww.ai is the custom metrics feature. The analytics can help you gain insights into various aspects of your business, such as sales, performance, and more. You can also use this information to help drive data-based decisions.

With these metrics on hand, you can easily define and monitor your KPIs to see where your business is excelling and where you need to make improvements. The AI assistant is also handy when it comes to drawing specific reports for your business, as you simply have to ask for the information you need.

Available Integrations

Floww.ai has an API to make custom integrations with other third-party tools possible. Additionally, Floww.ai includes the following integrations:

WhatsApp
Gmail
Zoom
OpenAI
Gupshup
Razorpay
Twilio Segment
Zapier
WebEngage
rudderstack
CleverTap
More

Pricing Plan

The pricing plan for Floww.ai isn’t immediately transparent on their website. It’s mainly due to the fact that each plan is customized to the unique needs of each client. This personalization means that users must request a quote based on their requirements.

Their pricing works on a monthly subscription basis. You have a choice to pay in monthly, quarterly, half-yearly, or annual payments based on your business cash flows. Users can also easily scale their accounts up or down and only pay prorated for the billing period used.

Is Floww.ai Easy to Use?

Floww.ai is widely regarded as one of the easiest CRMs to use. No wonder they won the 2024 G2s Easiest to Use Enterprise award.

Not only was the onboarding process simple, thanks to the no-code setup, but the user-friendly interface made navigating the tool easy. Collaboration is another feature that comes easily with this tool. Lead distribution, automation, and user controls make it possible for teams to work together without missing a beat.

Floww.ai also offers training to admins and users to ensure everyone knows how to use the tool most effectively. Additionally, if your team isn’t particularly tech-savvy, Floww.ai can help you set up any customizations at an additional once-off cost.

Which Companies Work with Floww.ai CRM

Floww.ai is recognized and supported by the following companies:

AWS Startups
Microsoft for Startups Founders Hub
Google for Startups
RazorpayRise

Last Thoughts

It’s not often that you find a CRM that’s been developed specifically to handle the large volumes of leads for B2C and B2B2C businesses, but Floww.ai excels at this. It’s one of the easiest CRMs I’ve reviewed, but that doesn’t mean it’s low on features. Take a look for yourself and find out if it’s the ideal CRM for your business.