GreenRope CRM Review 2025 : The Ultimate All-In-One Business Software?
My Verdict
- Integration of many third-party apps, including AI with ChatGPT
- Ticket system with categories and insights to quickly solve issues
- Customer support is available 24/7, and no bots
- Pricey for small businesses
- Mobile App
- Account Setup package mandatory for new accounts
Recommended by our experts
GreenRope is CRM (Customer Relationship Management) software that provides tools for businesses looking to centralize their activities and boost productivity. It offers unparalleled customer support features and marketing tools to promote and gain insights into your activity.
It claims to be an “all-in-one” solution, but is it adapted to your business? That’s what we invite you to find out with this review.
What Does GreenRope Do?
GreenRope presents itself as an all-in-one CRM software; it comes with various tools to track your business activities, manage your team’s performance, satisfy your customers, and improve your deal-closing capacity. You’ll be able to integrate other productivity apps to customize it and make GreenRope suit your needs. It has sales tools for businesses dealing with e-commerce and selling services.
Furthermore, you’ll find a wide range of marketing tools to promote your business and rake in more sales. After the sale, GreenRope gives you a ticketing system, allowing you to solve issues in a timely fashion.
Still, this is a quick overview, as GreenRope is packed with valuable features.
Key Features of GreenRope
GreenRope offers an “all-in-one” solution packed with various features, and the integration system further extends the possibilities. However, as is, the software has two noteworthy features that help it stand out: ticketing and its project management feature.
The former will help you spot issues and keep your customers satisfied. The latter gives you the tools to manage your team members’ work and to ensure projects can be fulfilled efficiently.
Ticketing
The operation software part of this CRM lets you manage customers’ and team members’ requests through a ticket system. Tickets can be categorized, and you can automate responses. This allows you to track issues with a comprehensive dashboard.
In this dashboard, you’ll also find a timetable showing how long it takes to respond and solve issues. Depending on the nature of the request, you can create custom forms that will help you get more leads from satisfied customers.
CRM Project Management
With GreenRope, you can manage your projects from start to finish with features like Kanban boards letting you see the progress of various tasks. You can also easily create to-do lists for each team member, and keep track of all deadlines showing up in one place.
Detailed progress reports will also inform you on the time spent on each project, and cross-functional projects will encourage teamwork, while keeping everyone on the same page.
Available Integrations
- Integration: Zapier
- AI: ChatGPT
- Payment Solution and E-Commerce: Stripe, PayPal, BlueSnap, Authorize.net, Shopify, Magento
- Communication: Zoom, Gmail, SendForensics, FullContact
- Marketing: Postalytics
- Analytics: AtData, e-Hawk
- Legal: UK Companies House Integration
- Customer support: Olark
- Accounting: QuickBooks
- GreenRope also features a custom API system, letting you integrate any third-party app not on this list (requires coding knowledge).
Pricing Plan
GreenRope doesn’t feature a free plan, but you can book a demo. After trying it, you can choose from six different plans. The starter plan is billed at $99 per month and lets you add up to 500 contacts for an unlimited number of users, emails, and all features presented.
At $199, you’ll get upgraded to 2,000 contacts, and with the Pro plan at $299 per month, your database can regroup up to 5,000. With the Powerhouse plan at $499 monthly, GreenRope gives you enough to store up to 15,000 contacts.
This limit is lifted at 25,000, with the Supreme plan costing $599 monthly. Finally, the ultimate plan costs $799 monthly and allows up to 50,000 contacts. You can also contact GreenRope’s support team to get a custom plan. If you’re a non-profit organization, you can enjoy GreenRope for free by contacting them and providing the required documents.
As a newcomer, you’ll also have to pay an additional $399 to get your account set up. This package includes training modules and calls with a GreenRope specialist. If you need more than three hours of one-on-one training, you can get five hours and a custom email template with the premium account setup, priced at $499.
Is GreenRope Easy to Use?
GreenRope offers a wide range of intricate features, and their team knows it can be difficult to grasps. Therefore, new accounts are required to pay an additional package priced at $399, which will offer training sessions with an expert, and documentation to help set up the account correctly. There’s also a premium package offering more time.
The UI can get busy pretty quickly, but it’s well-throughout. On the left, it gives you a to-do list with your priority tasks, the main screen is a dashboard with customizable analytics. Finally, at the top, you can access all the features with rolling menus. So, not the most straightforward for beginners, but quite useful once you get the hang of it.
Which Companies Work With GreenRope CRM
- San Diego International Film Festival
- Florida International University
- Pasadena Tournament of Roses
- American Cancer Society
- Multnomah County
- City of Phoenix
- Pacific Life
Last Thoughts: A Definite Productivity Booster
GreenRope can pander to a wide range of businesses, but it’ll prove optimal for companies with a product or a service to sell. Its marketing features will help promote your activity, and the ticket system will provide an efficient customer support solution. Finally, the integration and automation capabilities will save you precious time and increase your team’s productivity.