Kajabi CRM Review 2024: Key Benefits, Pros, Cons and more

What does Kajabi CRM do?

Using the web-based platform Kajabi, you can create membership sites from the ground up. Experience with design, coding, or creating original material is not required. Kajabi was created with the total beginner marketer in mind.

With Kajabi, users can improve their online course creation process and streamline business operations. By removing the need to maintain a WordPress-based platform, Kajabi has proven to be a dependable and easy-to-use platform for hosting membership courses, saving time and money. Users have been able to brand and modify the user experience thanks to its user-friendly and visually appealing interface, which has created an excellent learning environment for clients.

Influencers can create customized landing pages, emails, and websites with Kajabi. Administrators can also accept payments, obtain client progress information, and automate marketing campaigns or funnels to customize customer experiences.

Additionally, Kajabi has been used as an all-in-one solution for membership sites that need video courses, funnel design, and course building. Organizing their courses, integrating marketing apps, and sending course materials to clients have been shown to be simple for users. Furthermore, Kajabi has an effective tool for swiftly creating websites and expanding email lists, which simplifies business processes.

Let’s explore further.

Key features of Kajabi CRM

With capabilities like email marketing, website development, blogging, and automation tools, the platform makes it simple for creators to run their online enterprises. For those trying to make money off their expertise and knowledge, influencers, professionals, and entrepreneurs are big fans of Kajabi. Key features include:

• Website building tools
• Blogging tools
• Email marketing
• Remarketing automation
• Private community area
• Built-in video streaming
• Analytics

Monetization

Using Kajabi to scale your business is an excellent approach to boosting revenue with little out-of-pocket expenses. Offering a different kind of information product is a logical next step for expansion if you already provide one. It’s also possible that you can expand your course offerings by including an eBook, membership group, or coaching service.

By offering a variety of options using Kajabi, you can accommodate more customer preferences and possibly increase revenue. 

Contact Management

When it comes to contact management, you can use the contacts importer tool, to enter data straight into the import table, copy and paste contacts from a spreadsheet, or upload a comma-separated value (CSV) file with numerous unique data fields. 

One way to organize your contact list into manageable groupings is to segment it according to shared characteristics (such as subscription status).

With Kajabi, you’ll be able to create custom segments for your contacts based on shared attributes to help with campaign organization and design. 

Marketing Funnels

With only a single set of simple guidelines, you can easily control when emails, coupons, and product access are sent with Kajabi’s customer management software.

Plus, the tried-and-true, pre-made Funnels from Kajabi make scaling and automation simple. 

Affiliate Programs

Through the use of your partnerships, the Affiliate Program helps other people market your course on your behalf in exchange for a commission. It is available with the Growth and Pro Plans. 

Additionally, if you introduce other aspiring or seasoned business owners to the Kajabi platform, you will receive commissions for each successful referral. 

As a Kajabi partner, you’ll receive a 30% lifetime commission for each new customer you refer who stays active past their trial period. 

You can track clicks for specific links a user clicks on, which leaves a cookie in their browser for 30 days. 

Your Affiliate users will receive credit for the transaction for the Offers you designate if you enable Affiliate commission inside your Offers. Your Affiliate Dashboard contains information regarding an Affiliate’s commission.

Is Kajabi Easy to Use?

The best part about Kajabi is that it’s incredibly user-friendly, and users don’t need to worry about integrations or learn any code.

With Kajabi University, you’ll get access to hours of thorough training so you can become proficient with Kajabi’s potent tools and learn from business growth specialists how to expand your enterprise.

In addition, you’ll have a Kajabi Onboarding Specialist to help you get started.

Kajabi Customer Service

Kajabi’s customer support is fantastic and is always super helpful when needed. You can contact them by sending a request or by using the live chat feature between 6 a.m. and 5 p.m. Pacific Time on weekdays.

During business hours, a chat option will also show up on the request form. However, if you have the Basic Kajabi Plan, live chat is not available beyond regular business hours.

Users can receive support via the Knowledge Base and the FAQs/Forum.

Which Companies Work with Kajabi

Some well-known companies that use this software include:

• Bossbabe
• Awesome Creator Academy
• Toddlers Can Read
• Nasty Gal
• Dating by Blaine

Suitability Assessment

Choose Kajabi if:

• You plan to create, market, and sell digital products
• You are a freelancer, small or medium-sized business
• You want an all-in-one CRM platform

Avoid Kajabi if:

• You’re looking for a cheap option
• You’re looking for a CRM with forecasting features
• You want a CRM with Pipeline management tools
• You’re looking for a dedicated CRM platform

Last Thoughts

Notably, Kajabi offers some of the priciest pricing tiers in the market. 

Without writing a single line of code, you may create your content precisely how you want it with its drag-and-drop capabilities. 

Kajabi is definitely something you should take into consideration if you’re serious about growing your internet business and want a platform that will grow with you.

Use Kajabi’s free trial to explore its features and decide if it’s the appropriate fit for your goals as an online business before making your final decision.