Quickdesk CRM Review 2024: Overview of Features and Cost
My Verdict
- Great interface and functionalities
- Auto-dialing
- Personalized emails and SMS
- Vague fees that might add up
- Steep learning curve
- No free trial
Recommended by our experts
What does Quickdesk CRM do?
QuickDesk is a simple cloud-based CRM software designed for small sales teams and professionals. Released by PearComms, it manages customer data and interactions, sales efforts, and facilitates direct communication from its competent lead contacts database, all managed through a recognizable spreadsheet interface.
Made in Singapore in 2014, the product is geared for small and medium-sized businesses and prides itself on being simple, accessible, and fuss-free. It offers web and mobile development and aims to help businesses increase their sales through technology and education.
The software provides solutions through WhatsApp, Email, and Telephone call automation. Continue reading for a more in-depth exploration of this cloud-based CRM software. Live online and in-person training is provided.
Key features of Quickdesk CRM
Quickdesk CRM offers a comprehensive suite of features to optimize your sales processes, such as Quickdesk Prospecting, Quickdesk Marketing, Quickdesk Sales, and Quickdesk Chat. Key features that I like include the following.
Quickdesk Chat
Customers can effectively reach out to QuickDesk thanks to its strong rapid communication skills and mobile accessibility, which results in the generation of more leads faster. It allows you to have the web version of WhatsApp on your website. You can tag different contacts to take over communication with each client.
This functionality allows you to automate the complete communication flow. You can create a customized message flow that covers the entire conversation. Additionally, it can use bots to automate your sales process.
Aside from that, you can use the automated notification option to enhance the whole experience. You can fully play with this great function to achieve your desired outcomes. The chat option enables:
- Call, chat, and email from the same platform.
- Auto-dialing
- Personalized email and SMS blasts
Lead forms
A good salesperson knows how to keep track of their leads. With Quickdesk, you can add leads onto the platform individually, or save time by importing them from a spreadsheet. The lead form enables you to seamlessly capture information from your marketing activities across several platforms. The benefits include:
- Improved lead qualification by creating custom fields on your form.
- Integrated customizable forms into your website, landing page, or Facebook.
- Segmented leads by tracking their source or assigning tags.
- Automate follow-up actions in response to each submission
Pricing plan
QuickDesk has not supplied any pricing information for this product or service. This is a widespread practice among software sellers and service providers. Contact QuickDesk for the most up-to-date price information. As a customer, I have found that plans start at SGD55.00 per month, which converts to about USD 40.
Which companies work with Quickdesk
Quickdesk has helped over 900 companies across Singapore, Indonesia, and Malaysia. Here are just a few of the companies they have worked with:
- Align Group
- Flame Communications
- Pivotal Learning
- Motorist. Sg
Last Thoughts
Quickdesk CRM is your ultimate sales companion, designed to empower sales professionals with efficiency and effectiveness. With intuitive features tailored for seamless lead management, robust pipeline tracking, and insightful analytics, it simplifies your sales process, allowing you to focus on what you do best – closing deals. With Quickdesk, elevate your sales game and drive greater efficiency and success in your sales endeavors.