Quoox CRM Review 2025: Unleash Your SGPT Gym’s Potential
My Verdict
- Excellent in lead management for gyms.
- The mobile app is easy to use.
- Facilitates easy payments.
- Great booking management system.
- Pricing information isn’t readily available.
- Customer support can be better.
Integrations
Recommended by our experts
What Does Quoox CRM Do?
Quoox is a web-based fitness solution for Small Group Personal Training (SGPT) gyms. This productivity software provides tools to manage the membership life cycle. Quoox works well from lead generation to new member retention by optimizing processes and workflows in fitness facilities.
This software is a game changer for g, bringing 200 plus integrated features and regular updates. Quoox Ultimate, its flagship product, is a management system, while the Alchemy service provides tailored support. The latter boasts a wealth of resources ranging from valuable industry insights to strategic planning.
In this Quoox review, I’ll share my experience working with the software and talk about its packages.
Key Features of Quoox CRM
This fitness CRM comes with dedicated industry features that help you sign up members to your gym and offer quality services. The following features are instrumental to achieving this objective.
Quoox Ultimate
Quoox Ultimate is a full-suite CRM software tailored for the fitness industry. In particular, it works well with small-group personal training (SGPT) gyms. This feature lets owners and personal trainers handle key functions from a centralized platform. This includes generating leads to find new gym members, client retention, and administrative tasks.
The software boasts advanced automations and workflows, ensuring that no lead is overlooked and that members receive a high level of service. These automations, considered the most flexible and advanced in the industry, enable gym owners to create custom processes that fit their unique business requirements, ultimately saving time and maximizing member engagement.
You can also integrate Quoox Ultimate with platforms like Meta/Facebook to cast a wider reach in lead generation. For existing members, this integration can help build a community for greater customer satisfaction. In return, you’ll likely witness more membership renewals and reduced turnovers.
This feature is built on the reliable Microsoft Azure platform to fulfill your business needs. Moreover, the platform is highly scalable to accommodate the demands of your growing business.
Quoox Alchemy
Quoox Alchemy is a game-changer in the business advisory service for small-sized fitness facilities. As a vital component of the Quoox CRM ecosystem, Alchemy sets itself apart by providing fully customized resources and guidance tailored to each gym’s unique needs and goals.
With this feature, you get to work closely with account managers, so you gain valuable insights into the industry firsthand. This includes best practices, emerging trends, and new feature updates to stay ahead of the competition.
The Alchemy team of experts offers a helping hand to your gym’s internal staff in strategic planning to improve the membership experience. Their regular check-ins and quarterly planning sessions ensure your gym meets its objectives.
Pricing Plan
Quoox offers a transparent and flexible pricing structure with packages starting at $ $61.19 (£49). While no free trial is available, the team at Quoox provides a fully functional demonstration system and additional details about their Alchemy products to help potential clients make informed decisions.
For those interested in Quoox Ultimate as a standalone product, the minimum commitment is three months from the subscription commencement date. After this period, users may cancel without penalty.
Alchemy, on the other hand, requires a 12-month commitment, as the Quoox team invests significant time and resources in the early stages of the subscription to help clients implement processes and workflows and achieve their first-year growth targets.
Beyond the subscription fees, the only additional cost is for SMS text messages, which are charged plus $1.25 (1p) per 120-character message block. Quoox does not require clients to purchase SMS credits in advance, and messages are charged as part of the monthly bill or when usage exceeds $62.45 (£50) during a month.
Last Thoughts
Quoox CRM proves to be a comprehensive and powerful solution for small-group personal training gyms. Its tailored features and readily available support help gym owners streamline activities and build membership. This all-in-one fitness customer relationship management (CRM) software is a worthwhile investment for running a modern gym.
